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Refunds

In case a refund is required, the following terms apply:

Refunds for Online Purchases

  •  Payments via Credit/Debit Card or PayPal: If you made your purchase online using a credit/debit card or PayPal, please contact us, and we will process your refund immediately. The refunded amount will be visible in your bank account within 3 business days or instantly in your PayPal account.
  •  Payments via Bank Transfer: If you paid via bank transfer, please email us at [email protected] with your bank account details to receive your refund. If the transfer was made between different banks, the customer is responsible for any transaction fees, as we only operate through Piraeus Bank.
  •  Returns via Courier: If you are returning a product to us via courier, we will process your refund once we receive the package. • If the return is due to a change of mind, shipping costs are covered by the customer.Returns must be made within 14 days from the shipping date of your order.

Refunds for In-Store Purchases

  •  If you made your purchase at our physical store, refunds are processed at the store’s checkout. The product must be in its original condition, and returns must be made within 14 days from the purchase date.  If the payment was made via credit/debit card, you must bring the same card to process the refund using the original payment method.

Important Notes : Product images are for reference only and do not constitute a binding representation of the actual products.

 Refunds will be issued in the same payment method used for the original transaction.

For any further inquiries, feel free to contact us at [email protected].